Shipping Policy

SHIPPING

What are the delivery times?
We deliver across Europe.
Orders are dispatched within a maximum of 48 business hours.

  • Standard delivery time for France: 6 to 10 business days.
  • Standard delivery time for Belgium: 6 to 10 business days.
  • Standard delivery time for Switzerland: 6 to 10 business days.

How much does shipping cost?
We deliver our products worldwide. There is no minimum order quantity required.

  • Free shipping on orders over 40 USD.
  • A shipping fee of 3.89 USD applies to orders under 40 USD (excluding DOM-TOM and French Polynesia).

I entered the wrong delivery address. What should I do?
No worries, there's still time to fix it! Simply send us your corrected address along with your order number, and we’ll update your information.
Please note that changes cannot be made after your order has been dispatched.

How long does it take for my order to be shipped?
Your order will be shipped within a maximum of 2 business days (8 days for personalized products).
You will receive a confirmation email once your order has been dispatched. From that point, you can consider the delivery times mentioned above.

Delivery times for Europe:
Orders are shipped within 48 business hours at most.

  • Standard delivery time for France: 6 to 10 business days.
  • Standard delivery time for Belgium: 6 to 10 business days.
  • Standard delivery time for Switzerland: 6 to 10 business days.

Shipping fees are calculated based on your cart total and delivery address during checkout.

We do our best to ensure you receive your order as quickly as possible without compromising the quality of our merchandise. For DOM-TOM, delivery may take between 3 and 5 weeks.

What happens if no one is home during delivery?
Don’t worry! Most small items will be left in your mailbox if they fit. However, if your package is too large or the delivery person cannot access your mailbox, it will be dropped off at your nearest post office.

Post-purchase cancellation
Due to our automated warehouses, it is not possible to cancel a purchase after it has been made.

To obtain a refund, you must follow the return procedure.