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Before Contacting Us, Please Check if Your Question is Listed Below

My package has not arrived yet
All orders are shipped within 48 hours after the finalization of your customization.
To track the progress of your order, click here.

I did not receive an order confirmation email
Order confirmation emails are sent automatically to the email address provided during your order. Please check your spam folder, as the confirmation email might be there.

Contact email: support@loyalcanin.com

I want the user manual for the anti-bark collar in French
Click here to view the user manual in French.


We thank you in advance for your understanding.
Take good care of yourself and your loved ones during these challenging times.

Best regards,
The Loyal Canin Team

Please prioritize email communication at: info@loyalcanin.com

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